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Published bimonthly, March 2005

 

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Busting Five Big Storage Myths

What is really happening with storage costs? How does storage management, or the lack of it, impact the datacenter? When is SAN the right strategy? These are the key questions, and the real issues that IT managers face when making storage decisions. But five storage myths tend to distort the real answers to these questions.

1.
Storage is getting cheaper
2.
It’s cheaper to add storage rather than manage it
3.
Capacity on Demand is a great idea
4.
Backed up data is always recoverable
5.
SAN will lower my costs

Myth #1: Storage is Getting Cheaper
While it is true that disk storage per Terabyte has been declining by 35% to 40% per year, the average amount of storage installed has increased by about 45% annually during the same period. In fact, storage is the fastest-growing capital cost within the data center. Research from Gartner’s Enterprise Storage Management service has found that storage is increasing, on average, about 45 percent per year. Based on this level of growth, storage capacities double every 18 months. For many datacenters the growth rate is in excess of 100% per year. Yet only 65 percent of enterprise storage is effectively utilized.

Myth #2: It’s Cheaper to Add Storage Rather than Manage It
The growth in midrange storage levels far exceeds that in mainframe environments, thanks in no small part to the appeal of this myth, yet the ability to manage and leverage storage is usually nonexistent. Ironically, a significant percentage of installed storage is unused or unavailable; RAID overhead can consume 20% to 50% of the installed capacity for event recovery and protection from device level failures. It’s also important to remember that the greater the storage volume, the greater the risk of data corruption, lost files, and backups and disaster recovery complication issues.

“The greater the storage volume, the greater the risk of data corruption, lost files, and backups and disaster recovery complication issues.”

But the real issue is uncontrolled expansion. Investments in storage management tools, automation and storage administrators have certainly not increased at the rate of storage capacities – as much as 45% per year in midrange environments. An ever-expanding base of storage is being managed by a smaller proportion of storage administrators. The results are reduced availability, security exposure and potential data corruption

Myth #3: Capacity On Demand Is A Great Idea
Capacity on Demand (COD) is a good idea for applications where there is extreme volatility in storage demand or where a sudden out-of-space condition would send a mission critical system crashing. COD gives the datacenter access to “just-in-time” storage already installed in the storage environment, waiting to be used. Emergency and peak storage are readily available.

COD is better for vendors, who are able to house storage devices at the client’s site instead of in their own warehouses. It’s likely that the storage is not the latest technology either, especially in multiyear contracts. So the vendor is essentially able to sell a datacenter older hardware without having to pass along the annual 35% to 40% decreases in disk pricing that Gartner sees. Even if the vendor offers a COD pricing discount of 10% to 15%, the datacenter that relies on COD will be paying a premium for that capability.

Myth #4: Backed-up Data is Always Recoverable
Many datacenters are diligent in establishing backup processes, rules and procedures. However, without regular recovery testing and audits, nobody knows if backups are really recoverable. Gartner estimates that 20% to 30% of current backed-up data is probably not restorable due to hardware and/or software failures and technology obsolescence. Snap copies and remote replication have been effective where deployed, but they carry management and planning overhead that must be considered, and for long-term data retention, they fall under the same constraints as traditional tape or optical storage.

Myth #5: SAN Storage Will Lower My Costs
SAN implementation can reduce costs for high availability, operations labor and facilities. Hot-recovery space is easier to set up and deploy than in direct-attached storage (DAS) environments. Operations labor can be reduced since storage and backups can be centrally managed. Smaller overall footprint reduces facilities costs although this is a minor portion of the storage TCO.

On the other hand, SAN is far more complex to configure, manage and maintain than DAS. Supporting this environment requires more highly skilled (and expensive) storage administration resources. SAN will drive higher costs for hardware, software, and connectivity, but once these investments are sunk, the SAN infrastructure is far easier to grow and utilize than DAS.

Myth vs. Reality
Each of the myths we’ve explored is influencing the direction of storage implementation in midsize businesses. The idea that it is cheaper to add storage than to manage it, for example , distracts IT managers from a deeper analysis of storage effectiveness that could suggest a solution based on reality, not dogma. In the same way, SAN and NAS, or FAS (Fabric Attached Networks) as they are collectively known, are the only storage technologies capable of effectively sustaining the massive storage growth we see today. But the truth is that while incremental costs are less, total FAS cost of ownership trends higher.

Recommendations
Although disk prices are dropping, the “care and feeding” costs of storage is growing rapidly and will continue to grow. Proactive enterprises must develop or acquire the tools necessary to manage these critical resources.
Not managing storage is not an option. Sooner or later the volume will overwhelm you.
Use Capacity on Demand in critical, highly volatile storage environments, not as a replacement for storage management.
Make backup management a priority process. Rigorously test backups and recovery processes to ensure critical data is recoverable.
Recognize that while SAN implementations can ultimately bring down storage TCO, they are complex and will require more investment and resources to manage.
Improving utilization and “near-lining” inactive data will be one of the next great challenges for data center managers. Success here will drive straight to the bottom line of managing the explosive costs of storage and support.

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Is Unmanaged Storage Really Less Expensive?
The assumed promise of managed storage over unmanaged is that managed storage will be more effective in meeting the needs of the application. Gartner puts that assumption to the test in its “Effectiveness” evaluations

SAN, NAS, and DAS: where the chips fall
SAN total costs are shown to be initially higher than DAS but these costs steadily decline as the online storage capacity increases.

Aligning Business and Technology: Gartner’s View

Who “owns” the infrastructure?



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