Published bimonthly, April 2004

 

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From insight provided by Gartner industry experts, to the specific business practices of midsize businesses presented by senior IT executives, the knowledge shared at SummitView is focused on assisting vendors in driving profitability. The next SummitView program includes:

Attention Vendors: Midsize Business IT Needs, Challenges and Drivers
Speaker: Mika Krammer, Research Vice President, Gartner
Midsize businesses are demanding that the vendors they buy from demonstrate a deep understanding of their business and IT needs, issues, drivers and challenges. These needs are shifting from what they once were and IT vendors must respond accordingly. Go-to-market strategies must be based on where the market is headed in order to compete.

The Midmarket IT Vendor Selection Process
Speaker: Robert Anderson, Research Director, Gartner
Vendors are competing heavily for business in the midmarket and this puts midsize businesses (MSBs) in the driver’s seat in terms of negotiation, acquisition and implementation of technology. What are the key challenges that MSBs face in making an IT vendor selection? Vendors will learn how MSBs are making these strategic decisions, what Gartner recommends as best practices, and how vendors can manage these relationships for continued success.

Vertical Market Opportunities, Strategies, Assessments
Speaker: Robert L. Goodwin, Managing Vice President, Gartner
Vendors who want to maximize their return-on-investment (ROI) in vertical market programs must understand what’s driving specific industries, the value that’s being delivered as a result, and the requirements for success at the industry level. In this forum, we provide the frameworks and evaluation tools to enable vendors to evaluate opportunities in specific vertical markets and to assess their performance in those markets. We will also recommend best practices for vendors to achieve best results in their vertical market operations.

Channel Approaches That Work: Maximizing Influence in the Midmarket
Speaker: Mika Yamamoto Krammer, Research Vice President, Gartner
When selling IT products and services to the midmarket, most vendors rely upon an indirect sales approach. Forming this hub and spoke model to ideally sell through channel members that have ongoing trusted relationships within the market only works in instances where the approach is deliberate and focused on the right variables. Understanding what end-users expect from the channel and from vendors respectively is critical to success. Auditing internal channel practices to minimize the "noise" inherent in all channel programs is a must.

Influencing Midsize Businesses’ Vendor Evaluation Process
Moderators: James Browning, Vice President and Research Area Lead, Gartner SMB Research Group and John Bace, Vice President, Gartner
In 2004, midsize businesses are testing the long-term commitment of IT vendors as well as the functional fit of their products and services, making ‘strategy execution’ a critical success factor for IT vendors. Hear how these CIOs from key industries – manufacturing, healthcare, retail and financial services - are putting the process in place.

Attend complimentary SummitView forums at Midsize Enterprise Summit. For details on participating, e-mail Dawn Shultz or call toll-free 877-619-7956, x493.

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Questions or comments? E-mail
midmarket@gartner.com



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