Published monthly, October 2003

 

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Factors Influencing the Evolution of the IS Department


Factors that influence the evolution of the IS department in the midsize enterprise include:

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Changes in employee head count

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Data-intensiveness of the industry

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Economic conditions

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Technology adoption profile

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Stage in the enterprise’s life cycle

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Changes in leadership (a new CEO, CFO or CIO)

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Ownership model of the enterprise (acquisition, merger or initial pubic offering)


The most simplistic means to determine if a change is needed to transform your IS department is to ask yourself whether the structures, processes and policies currently in place are meeting the demands placed on them and supporting the best interests of the business. More important, you should ask what the foregone investment is costing your business from an opportunity perspective such as customer losses, employee retention, and employee downtime costs. Plans for IS department growth through roles, skills, infrastructure, processes and policies should be done in tandem with planning for business growth.

Are there "typical" IS department characteristics, roles and structure within low- and upper-end midsize businesses? Find out from Gartner experts and your industry peers at Midsize Enterprise Summit in 2004.

Reference
IS Departments Must Grow With SMBs
Publication Date: January 31, 2003
Author: Mika Yamamoto Krammer

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