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At Midsize Enterprise Summit, Gartner
analysts examine the competitive dynamics, business concerns, IT
trends, and vendor practices impacting IT in midsize banks today.
Opening
Session: Banking
Thursday,
September 11, 2003, 9:15 a.m. |
Sizing
Up the Role of IT in Midsize Banks
Presenter: Susan Cournoyer, Principal Analyst, Verticals
and Business Strategies, Gartner
Midsize
banks are in the business of growing deposits, loan portfolios,
and fee income across multiple channels, while managing risk, security,
and compliance. All of these processes rely on IT. Learn about IT
spending patterns, particularly increased reliance on outsourcing,
and vendor management practices that meet the needs of midsize banks.
Key issues to be discussed include:
>How
are competitive dynamics and IT sourcing trends driving IT investments
by midsize banks?
>What
are key IT budget metrics in midsize banks, by function and by
spending component?
>How
can vendor management practices support the business and IT goals
of midsize banks?
Breakout
Session
Thursday,
September 11, 2003, 4:15 p.m. |
Banking
in the Midtier: Picking Up the Pace
Presenter: Don Free, Principal Analyst, Verticals —
Financial Services, Gartner
A
myriad of business concerns ranging from customer service expectations
to transparency dominates the banking midtier. Timely responses
to risk assessment and mitigation along with changes in IT organizational
structures are driving banks to re-examine the alignment between
technology and business. Find out about the latest midtier banking
concerns and how they impact the IT organization. Key issues to
be discussed include:
>What
is the dimension of midtier banking and who are the established
core banking software providers that service them?
>What
are the current business initiatives driving midtier financial
service providers?
>What
is the role of architecture in support of business challenges?
Breakout
Session
Friday,
September 12, 2003, 1:30 p.m. |
The
Branch Doesn’t Stand Alone: The Changing Dynamic
Presenter: Stessa Cohen, Research Director, Verticals —
Financial Services, Gartner
In
the last couple of years, midsize banks have begun to replace aging
branch systems. What comes after branch renewal? Change at the branch
will impact workflow, teller and platform functionality, and the
branch’s interconnectivity with other delivery channels. This
session explores those changing dynamics at the branch. Key issues
to be discussed include:
>How
IT can enable the bank to personalize service?
>How
are front and back office workflow changes affecting the branch?
>How
can the branch act as the gateway to information?
>
What new features and functionality will help take the branch to
the next level of service?
Click
here for a complete Agenda of the only event focused solely
on midmarket IT decision-making.
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