Sizing Up the Role of IT in Midsize Banks
Presenter: Susan Cournoyer, Principal Analyst, Verticals and Business Strategies, Gartner

Midsize banks are in the business of growing deposits, loan portfolios, and fee income across multiple channels, while managing risk, security, and compliance. All of these processes rely on IT. Learn about IT spending patterns, particularly increased reliance on outsourcing, and vendor management practices that meet the needs of midsize banks. Key issues to be discussed include:

>How are competitive dynamics and IT sourcing trends driving IT investments by midsize banks?

>What are key IT budget metrics in midsize banks, by function and by spending component?

>How can vendor management practices support the business and IT goals of midsize banks?

Banking in the Midtier: Picking Up the Pace
Presenter: Don Free, Principal Analyst, Verticals — Financial Services, Gartner

A myriad of business concerns ranging from customer service expectations to transparency dominates the banking midtier. Timely responses to risk assessment and mitigation along with changes in IT organizational structures are driving banks to re-examine the alignment between technology and business. Find out about the latest midtier banking concerns and how they impact the IT organization. Key issues to be discussed include:

>What is the dimension of midtier banking and who are the established core banking software providers that service them?

>What are the current business initiatives driving midtier financial service providers?

>What is the role of architecture in support of business challenges?

The Branch Doesn’t Stand Alone: The Changing Dynamic
Presenter: Stessa Cohen, Research Director, Verticals — Financial Services, Gartner

In the last couple of years, midsize banks have begun to replace aging branch systems. What comes after branch renewal? Change at the branch will impact workflow, teller and platform functionality, and the branch’s interconnectivity with other delivery channels. This session explores those changing dynamics at the branch. Key issues to be discussed include:

>How IT can enable the bank to personalize service?

>How are front and back office workflow changes affecting the branch?

>How can the branch act as the gateway to information?

> What new features and functionality will help take the branch to the next level of service?

Click here for a complete Agenda of the only event focused solely on midmarket IT decision-making from a horizontal and vertical perspective.